Unfortunately, the concert of James Bay on the 6 April 2022, on the Marquee Stage has to be cancelled at short notice. James Bay has arrived in Zermatt the day before, but is not able to perform due to health reasons.

"Having felt unwell for the last 24 hours, I’ve unfortunately just been told by a doctor I have a viral infection. Luckily it’s not covid. But it has left me unable to sing and sadly this means I won’t be able to perform in Switzerland this evening. Sorry to anyone that was hoping to see my show at Zermatt Unplugged. It was going to be my second time performing here. I absolutely loved it the first time and was so excited to be back. I’m so sorry to have to let everyone down."

We are very sorry for the cancellation and wish him a fast recovery on behalf of the entire festival team.

Tickets for James Bay will be refunded.

–Tickets bought online with credit card (on zermatt-unplugged.ch): will be refunded automatically (on 21.4.22)
–Tickets purchased online via invoice (on zermatt-unplugged.ch): Please fill in this form by 21 April so that we can transfer the amount back to you
–Tickets bought online at seetickets.ch: will be refunded (infos follow via e-mail)
–Tickets purchased physically at a sales point: will be refunded (at the respective sales point)
–Tickets bought at the Welcome Point in Zermatt: please send an email to ticketing@zermatt-unplugged.ch with a picture/scan of the tickets and all info for the refund (name, address, IBAN number)
–Festival pass buyers (not Unplugged Pass): Tickets will be refunded on a pro-rata basis (value included in the total package: 1st category CHF 180.-; 2nd category CHF 124.-). Please fill in this form by 21 April so that we can transfer the amount back to you

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